Pathways

Telehealth simplified.

Pathways is a telehealth platform developed by Global Partnership for Telehealth (GPT). It has been designed to be a secure, flexible system for healthcare professionals to connect with their patients quickly and easily.

Patient Engagement

Telehealth has been a great opportunity for me to impact children in a positive manner to keep them in school, healthy, and happy!School Nurse, Cook Primary School

Knowledge, experience, and dedication.

Pathways is owned and operated by Global Partnership for Telehealth; a non-profit telehealth company based in Georgia. Founded in 2004, GPT knows what it takes to be successful in the ever-changing landscape of telehealth. We are committed to seeing telehealth succeed and thrive which is why we offer technical support via phone or email at no additional cost 24 hours a day, 365 days a year. We also have experienced telehealth experts available to help you with training, integration, and workflow assistance.

Qualified Network

GPT allows Tift Regional to bring the region’s leading Doctors to those who need them the most, when they need them the most.– Director of Telehealth, Tift Regional

We aren’t holding anything back.

Every feature available in Pathways is included with your monthly subscription. HD Video, image capturing, screen sharing, file sharing, live chat, multi camera support, call transferring, waiting rooms,guest invitations, end-to-end encryption, custom forms, BAA, reports and more. All with no caps, and no limits.

Dynamic features allow for more creative workflows.

Take advantage of some of the more advanced features within Pathways to create workflows that are tailored to your patients and fit your organization. We’ve built Pathways to be flexible. We don’t believe your telehealth platform should be “one size fits all”. With the use of roles like Support Staff and Organization Manager, and features like shared waiting rooms, call transferring, walk-in rooms, custom forms and more, you will be able to run your virtual telehealth clinic much like your physical clinic.

Telehealth Simplified.

Using Pathways means no drivers or software to install. Pathways works on most devices and operating systems. Need help finding the right telehealth hardware? GPT can help. Let one of our friendly telehealth experts assist you in finding the hardware that’s right for you. As a non-profit company, GPT can often offer hardware solutions at a fraction of the cost of our competitors.

Upcoming Pathways Features

New features coming in Pathways version3.2(Launching May 27th)

Spanish Language Support

Use Pathways now in Spanish.
Now you can choose to have Pathways display in English or in Spanish.

Select your Language

With just a few clicks you can now select your language of choice.

Send invitations in Spanish

Send SMS invites to new countries.

Chat with patients and guests

Chat on mobile devices during your consultation.
Easily chat and even share URLs during your consultations.

Share files and images

Patients and guests can now share files and images.
From a mobile device, patients can now share files and even capture images directly from their device and add them into the consultation.

Waiting room sorting.

Get things in order.
Users can now change the order in which their waiting rooms are displayed. Clicking on the up and down arrows located on the right side of any waiting room container will move the room up or down in the list respectively.

Post consultation surveys.

Your feedback is important.
After completing a consultation, participants will see a new button on the Consultation Complete screen that can be used to give GPT valuable feedback about their consultation and Pathways experience.

Pathways Features

See the features that Pathways has to offer.

  • Unlimited Consultations

Unlimited consultation minutes and sessions.

  • Guest Invitations

Send invites to patients via email and/or SMS.

  • Web Based

No software to install and maintain.

  • Patient Queue

Start consultations when you’re ready.

  • Unlimited Waiting Rooms

Create as many waiting rooms as you need.

  • Text Chat (3.1)

An easy-to-use chat interface that can be used during consultations.

  • Consultation History

See a list of completed consultations. *PHI removed after 24 hours.

  • 24/7 Tech Support

Phone and email support available 24/7/365 at no additional cost.

  • End-To-End Encryption

All consultations are encrypted using 128-bit AES encryption technology.

  • Adaptive Quality

Video and audio quality adjust on the fly to keep your consultations alive.

  • Image Capture

Capture anything on screen as a JPG image during your consultations.

  • Group Consultations

Invite additional participants to ongoing consultations.

  • Screen Sharing

Share your screen with participants.

  • File Sharing

A simple drag-and-drop interface allows participants to share files.

  • Custom Intake Forms

Create custom intake forms and assign them to your waiting rooms. Create unlimited forms.

  • Shared Rooms

Subscribe multiple providers and support staff to any waiting room for easy workflow management.

  • Transfer Calls

Transfer patients between waiting rooms.

  • Metrics Reporting

See how many calls have been completed for your organization and users.

  • User Roles

Take advantage of roles like Support Staff and Organization Manager for advanced management.

  • Walk-In Waiting Rooms (3.1)

Set active days and times, get a publicly accessible URL for any waiting room.

  • Mobile Device Friendly

Accessible on most mobile devices.

  • Consultation Summary Report

Download a PDF or ZIP report of any of your completed consultations. *PHI removed after 24 hours.

  • Signed BAA

A signed BAA is available upon request at no additional cost.

Check out our Pathways information flyer.

Pathways Features (pdf)